Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard data when you interact with our services.
Data Collected
 We collect the following information when you request a callback:
     Name (first and last)
      Contact information (email address or phone number)
      Company name (optional)
‍This data is provided voluntarily and is necessary to fulfill your request for contact.

Purpose of Collection  Your data is used exclusively to:Respond to your callback request.Improve our services through aggregated usage analytics.We do not sell, trade, or share your information with third parties for marketing or commercial purposes.

Data Processing & Security  Data is processed using secure IT infrastructure with encryption and access controls.Only authorized personnel (e.g., customer support, IT teams) have access to your information.We adhere to organizational protocols to prevent unauthorized access, disclosure, or destruction of data.

Retention Period  Your data is retained only as long as necessary to fulfill your request or comply with legal obligations. You may request deletion at any time (see “Your Rights” below).

Your Rights (CCPA/CalOPPA)  As a California resident, you have the right to:Know what personal data we hold about you.Request deletion of your data, subject to legal exceptions.
Opt out of data sharing (though we do not share/sell data).To exercise these rights, contact us at privacy@platinasystems.com.

Do Not Track  Our website does not respond to “Do Not Track” browser signals. For details on third-party tracking, review policies of analytics providers (e.g., Google Analytics).

Policy Updates  We may update this policy periodically. Changes will be posted here with a revised effective date. Continued use of our services constitutes acceptance of updates.

Effective Date: January 1, 2025
Contact: privacy@platinasystems.com

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